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Supports Coordination

On May 20, 2019, the Network180 Board endorsed an ambitious 2-Year Tactical Plan. It describes numerous concrete steps network180 is taking to stabilize and strengthen Kent County’s public behavioral health system for many years to come.One of the major initiatives approved by the board is to begin directly providing Support Coordination services to adults with intellectual and developmental disabilities in Kent County, rather than contracting these services out to our partner agencies.

This decision follows a federal mandate issued in 2014 which states that person-centered planning must be free from conflict of interest. As defined in the Medicaid Provider Manual, this means “those persons who have an interest in OR are employed by a provider of Home and Community Based Services for the individual must not be involved in case management or development of the person-centered service plan [...] (MDHHS Medicaid Provider Manual, Home and Community Based Services, Section 2 – Person Centered Planning).

While this change is motivated by compliance with federal mandate, network180 views it as an opportunity to ensure the delivery of the highest quality of services possible. This change will increase consistency and equity in service delivery and to provide improved system management and agility. There will be no reductions or other changes in services for individuals due to this transition. Network180 is committed to working collaboratively with system partners to make this transition as seamless as possible. We are also reaching out and sharing potential employment opportunities with current supports coordinators who may be interested in continuing their careers as Supports Coordinators with network180.

Please see our Supports Coordination – FAQ page for more information, including responses to questions asked in the town hall meetings.

We are hiring many people for the positions of Supports Coordinator and Supports Coordinator Supervisor. 

We desire to preserve continuity in supports coordination services by hiring Supports Coordinators from existing contracted agencies when possible.

To apply, please visit Employment Opportunities.